While the spa experience may once have been considered a luxury to hotel guests, some hotel owners and operators have realized that it is necessary to have a spa to meet guest expectations and remain competitive. With trends toward better and healthier lifestyles, an increasing share of household expenditures being spent on “health and personal” purchases, more stress, and less available time, spas address the needs of many of today’s travelers. In turn, spa services have become a valuable source of additional revenue and profits for the hotel industry.
To assist hotel spa owners and managers in evaluating the financial performance of their operations, PKF Consulting USA has developed Trends® in the Hotel Spa Industry. This specialty report offers detailed financial benchmarking data for 10 revenue sources and 10 expense items within a hotel’s spa department. Report schedules for spa department revenues, expenses, and profits are presented by location, square feet, number of treatment rooms, number of hotel rooms, and by revenue categories. The data is presented as a percent of revenue, per available guest room, per occupied guest room, per square foot, and per treatment room.
Available for download in PDF format only.